At VDS, we prioritize the security of our clients' data and are committed to maintaining the highest standards of cybersecurity. Despite best efforts, security incidents can occur. This page outlines our structured response plan to address any potential security breaches swiftly and effectively, minimizing impact and ensuring transparency throughout the process.
What to Do if You Suspect a Breach?
1
Change Your Passwords
Update passwords for all potentially affected accounts, prioritizing your most sensitive accounts (e.g., email, banking).
2
Enable Multi-Factor Authentication (MFA)
If not already enabled, activate MFA on all accounts that offer this security feature.
3
Monitor Account Activity
Regularly review your accounts for any unauthorized activity.
4
Contact Us
Report the incident to our
security team at
(972) 426-7102 or chat with us.
Customer Success Stories
"In a recent incident, a new client discovered they had been infected with ransomware. VDS immediately responded to this incident and deployed Cisco Secure Client, Umbrella, Duo, AnyConnect VPN, and Cisco Firepower to protect their network. As a result, the client avoided paying the ransom and has since implemented our comprehensive security solution to prevent future attacks."
Our Breach Response Process
In the event of a security breach, we follow a comprehensive response plan to ensure swift action and effective mitigation.
Detection & Analysis
Continuous monitoring systems detect anomalies or breaches.
Security experts conduct an initial analysis to assess the scope and impact.
Who Will Be Notified
Any individual or organization whose data may have been compromised.
How We Notify
Email, phone calls, or direct mail based on contact preferences and the severity of the breach.save on travel time.
Notification of Affected Parties
We are committed to transparency and timely communication in the event of a breach. Our notification policy includes:
What We Include
Details of the breach, including the type of data affected.
Steps we are taking to address the breach and protect your data.
Recommendations for actions you can take to safeguard your information.
When We Notify
As soon as we have confirmed the breach and gathered the necessary information to provide a complete and accurate notification.
Containment
Immediate steps are taken to isolate affected systems and prevent the spread of the breach.
Short-term and long-term containment measures are implemented to safeguard data.
Who Will Be Notified
Any individual or organization whose data may have been compromised.
How We Notify
Email, phone calls, or direct mail based on contact preferences and the severity of the breach.save on travel time.
Notification of Affected Parties
We are committed to transparency and timely communication in the event of a breach. Our notification policy includes:
What We Include
Details of the breach, including the type of data affected.
Steps we are taking to address the breach and protect your data.
Recommendations for actions you can take to safeguard your information.
When We Notify
As soon as we have confirmed the breach and gathered the necessary information to provide a complete and accurate notification.
Eradication
The root cause of the breach is identified and removed.
Systems are cleansed of malicious code or unauthorized access points.
Who Will Be Notified
Any individual or organization whose data may have been compromised.
How We Notify
Email, phone calls, or direct mail based on contact preferences and the severity of the breach.save on travel time.
Notification of Affected Parties
We are committed to transparency and timely communication in the event of a breach. Our notification policy includes:
What We Include
Details of the breach, including the type of data affected.
Steps we are taking to address the breach and protect your data.
Recommendations for actions you can take to safeguard your information.
When We Notify
As soon as we have confirmed the breach and gathered the necessary information to provide a complete and accurate notification.
Recovery
Restored systems are validated to ensure they are secure and fully operational.
Ongoing monitoring is conducted to confirm the success of the recovery.
Who Will Be Notified
Any individual or organization whose data may have been compromised.
How We Notify
Email, phone calls, or direct mail based on contact preferences and the severity of the breach.save on travel time.
Notification of Affected Parties
We are committed to transparency and timely communication in the event of a breach. Our notification policy includes:
What We Include
Details of the breach, including the type of data affected.
Steps we are taking to address the breach and protect your data.
Recommendations for actions you can take to safeguard your information.
When We Notify
As soon as we have confirmed the breach and gathered the necessary information to provide a complete and accurate notification.
Notification
Affected parties are notified as soon as the breach is confirmed, following legal and regulatory guidelines.
Notifications include detailed information on the breach and recommended actions for those impacted
Who Will Be Notified
Any individual or organization whose data may have been compromised.
How We Notify
Email, phone calls, or direct mail based on contact preferences and the severity of the breach.save on travel time.
Notification of Affected Parties
We are committed to transparency and timely communication in the event of a breach. Our notification policy includes:
What We Include
Details of the breach, including the type of data affected.
Steps we are taking to address the breach and protect your data.
Recommendations for actions you can take to safeguard your information.
When We Notify
As soon as we have confirmed the breach and gathered the necessary information to provide a complete and accurate notification.
Post-Incident Analysis
A thorough review is conducted to understand the breach and identify any gaps in security.
Lessons learned are incorporated into our security policies and procedures to prevent future incidents.
Who Will Be Notified
Any individual or organization whose data may have been compromised.
How We Notify
Email, phone calls, or direct mail based on contact preferences and the severity of the breach.save on travel time.
Notification of Affected Parties
We are committed to transparency and timely communication in the event of a breach. Our notification policy includes:
What We Include
Details of the breach, including the type of data affected.
Steps we are taking to address the breach and protect your data.
Recommendations for actions you can take to safeguard your information.
When We Notify
As soon as we have confirmed the breach and gathered the necessary information to provide a complete and accurate notification.
Frequently Asked Questions (FAQs)
How can I protect my data?
Use strong, unique passwords, enable MFA, and avoid sharing sensitive information through insecure channels.
How does VDS prevent breaches?
We use state-of-the-art security measures, including advanced threat detection, continuous monitoring, and a dedicated security team to protect your data.
What should I do if I receive a breach notification from VDS?
Follow the instructions provided in the notification. Change your passwords, enable MFA, and monitor your accounts for any suspicious activity.
Was my financial information compromised?
If your financial information was involved, we will specify this in our notification to you, along with additional steps to protect your accounts.
Preventive Measures You Can Take
We recommend the following best practices to enhance your personal and organizational data security.
Use Strong, Unique Passwords
Avoid common passwords and use a combination of letters, numbers, and symbols.
Enable Multi-Factor Authentication (MFA)
Add an extra layer of security to your accounts by enabling MFA wherever possible.
Be Cautious with Phishing Attempts
Do not click on suspicious links or download attachments from unknown senders.
Backup and Off Site Replication
Create copies of data and storing them at a separate location to ensure data recovery and continuity.
Regularly Monitor Your Accounts
Check for any unauthorized activities or transactions and report them immediately.
Update Software Regularly
Keep your software and systems up-to-date with the latest security patches.
Our Commitment to Security
We are deeply committed to the security and privacy of our customers. As a trusted Cisco Premier and Gold Global Partner, we employ industry-leading practices and technologies to safeguard your data. Our dedicated security team continuously works to enhance our defenses, ensuring that your information remains protected.
Contact Voice Data Security
Report Suspicious Activity!
If you have any questions or need to report a potential security incident, please reach out to us.
Use our incident report form to notify us of any suspicious activities or potential breaches.
1 (972) 426-7102
5899 Preston Road #301 Frisco, TX 75034